Update from Queen Alexandra Hospital
Due to extreme pressures on services, we have declared a critical incident at QA Hospital. Our Emergency Department (ED) remains full with patients that need admission. We have limited space to treat patients with life threatening conditions and injuries. 
PHU's Medical Director, John Knighton, says; “We need the local community to help us by helping patients get home as soon as possible and only using the Emergency Department for life threatening conditions and injuries” 
Please do not attend ED unless it is an emergency. Non-emergency attendances will not be seen and will be redirected to the Urgent Treatment Centres at St Mary’s Hospital, Gosport and Petersfield. Do not call 999 unless it is a serious or life-threatening emergency as the ambulance service is also under intense pressure and operating under a critical incident.
The safety of our patients and our staff remains our top priority, please help us by sharing this message. We will be reviewing the situation regularly and thank you for all your support during this difficult and busy time.
Please contact who will help guide you to the right place to seek the care you need
Visit our website for further information:
Bank Holiday
We will be closed for Summer Bank Holiday Monday 29th August; should you require medical attention please phone NHS 111 or visit the NHS 111 website.  
Staff Training
Just a reminder: the Surgery closes at 12noon, Wednesday 28th September.
We will re-open at 8.00am tomorrow morning (Thursday 29th September)
If you have a medical emergency in that time please either contact 111 &/or attend local walk in services


Important Move Date Update:

From Monday 23rd May 2022

We are in our new building, Uni-City Medical Centre, 159-161 Commercial Road, PO1 1EA (Opposite Boots)


Please note the E-consult service only operates between 6.30am and 12.30pm


Important Move Date Update

We are really sorry to announce that we will now not be moving into our new premises as originally planned, this is due to technical issues, beyond our control, at the new site.

We will remain at our current address in the Nuffield Centre, St Michaels Road, PO1 2BH, until our new confirmed moving date of:

Friday 20th May 2022

We apologise for any inconvenience that this may cause but will keep our patients updated with any further developments, via our website and Facebook page.

We will also be sending out SMS messages and emails to all our patients.


We will be closed Early May Bank Holiday

The Uni-City Medical Centre will be closed on Monday 2nd May 2022. Should you require medical help in an emergency, please call 111.


Scarlet Fever 

"Parents are being warned to be on the look out for the signs and symptoms of scarlet fever after a sharp rise in cases across the North West.

Figures show 914 instances of scarlet fever were reported between September 2021 and March 2022 in the North West - the highest rate of any region in England.

Scarlet fever is a bacterial illness caused by Streptococcus pyogenes bacteria, or group A streptococcus, which live on the skin and in the throat." - From ITV News (Parents warned after sharp rise in scarlet fever cases in North West | ITV News Granada)

For More Information about signs and symptoms of Scarlet Fever please visit the NHS site; Scarlet fever - NHS (


We will be closed Easter Bank Holiday Weekend

The Uni-City Medical Centre will be closed from Thursday 14th April 6.30pm to Tuesday 19th April 8.00am. Should you require medical help in an emergency, please call 111.



We are moving....

The New Centre address is 159-161 Commercial Road, Portsmouth. This is the old Miss Selfridge retail unit within the City Centre. This is approximately 0.5miles from the current site, located immediately adjacent to the Cascades shopping centre.

We are still awaiting date confirmation for the move.

We will update patients via SMS, email and/or letter - please make sure your contact details are up to date.


Portsmouth Hospitals University NHST



This week, South Central Ambulance Service NHS Foundation Trust (SCAS) and Portsmouth Hospitals University NHS Trust (PHU) declared critical incidents, due to significant and sustained demand for services.



Dear patients,


Due to the effects of #Omicrom and following the Prime Ministers announcement yesterday General Practice will only be focusing on Urgent needs and vaccinations for the next 3 weeks all routine, non-urgent appointments will have to postponed until the new year.


If you are eligible for a booster vaccine, a link will be sent to your phone soon.


Please email surgery if you need to update your details.


If you have an emergency please contact NHS111 or 999.


We understand how frustrating this can be, thank you for your patience in this and for the last 2 years.

08.01.2021 - COVID-19 SCAM ALERT:

Dear patients,

We have been made aware of a new scam circulating that is appearing to be sent from an NHS source or GP practices to invite you to have a COVID-19 vaccination.

The texts appear to know full names and have a link attached that takes you to a fake NHS form, asking for further personal details and card information.

PLEASE do not click this link or enter any sensitive information.

We will NOT ask for payment of any kind, the vaccine is FREE.

NOWHERE is offering PRIVATE vaccination. If you are being asked to make payment for a vaccine, it is not legitimate.

Additionally, we will contact you via phone to BOOK your covid-19 vaccine.

The only text you should receive regarding the vaccine is an appointment conformation.

Please be vigilant and do not make any form of payments.

Thank-you, The University Surgery


Be Kind

Be Kind

GP practices in Portsmouth have been facing rising demand for services, alongside escalating COVID-19 case numbers (a 65% increase) with cases in Hampshire higher than the rest of the UK. This rise in cases also means increased staff absences because of sickness, isolation requirements, or needing to care for unwell children.

This week, South Central Ambulance Service NHS Foundation Trust (SCAS) and Portsmouth Hospitals University NHS Trust (PHU) declared critical incidents, due to significant and sustained demand for services.

We are actively supporting our NHS colleagues in urgent and emergency care during these critical incidents and partners across Portsmouth and South East Hampshire continue to work together to help to alleviate some of these pressures.

However, we know through modelling that demand and prevalence of COVID is likely to increase over the coming weeks, with a peak of COVID-19 cases and NHS system pressures expected over the Easter period.

Our practice team has been working tirelessly throughout the pandemic and, like all practices in Portsmouth, we have been at the forefront of the NHS response, delivering the hugely successful COVID-19 vaccination roll-out while maintaining day to day medical care for our patients.

We are all working longer and harder than ever before to provide the very best care we can, under intense pressure.

To make sure people can get access to care safely and quickly, we aim to deliver a range of different ways of having an appointment to provide you with more choice and more convenience. These include phone consultations, online consultations or video consultations.

Face-to-face appointments are still available if you need them, however we will be prioritising urgent appointments over the coming weeks to ensure access to care is the best it can be.

We ask for your continued understanding and support as we strive to face these pressures. This may mean that you have to wait longer for a less urgent appointment or experience some delays. We thank you for being patient and kind to our staff if you need to wait longer to have your enquiry dealt with.

Please continue to limit the spread of COVID-19, the pandemic hasn't gone away and we need your help to manage it. If you can, please take a COVID-19 test before coming into the surgery to limit the spread and keep our staff safe and able to work.

Care Quality Commission (CQC)

'Dear Dr Alalade & Dr Klemenz

We suspended our routine inspection programme in March 2020 in response to Covid-19 and do not intend to resume it for the immediate future. We have continued to use a mix of onsite and off-site monitoring to ensure the public have assurance as to the safety and quality of the care they receive. As we emerge from the pandemic we are further developing our monitoring approach. In accordance with this approach we carried out a review of the data available to us about Dr Alalade & Dr Klemenz on 08-07-2021.

We have not found evidence that we need to carry out an inspection or reassess our rating at this stage. This could change at any time if we receive new information. We will continue to monitor data about this service.

Please note, this does not amount to an assessment of the rating for this service under section 46 of the Health and Social Care Act 2008.'


You can find this information on the CQC website: Dr Alalade & Dr Klemenz (

Covid19 vaccination proof

Primary care is still open, we encourage you to contact us with any concerns that cannot be dealt with at home or by the pharmacy. This is to keep patients as safe as possible.

If you think you are having Covid-19 symptoms, please do not come into the surgery. Instead, contact us via telephone or e-consult and self isolate. You may also seek help from 111.


Shielded Patients:


Please review the government website regularly for any changes.

Click this text for a link to the governement website


Getting Tested

If you think that you have symptoms of coronavirus, or would like to know if you have had it previously you can be tested.

Click here for NHS testing and follow the instructions